We're committed to keeping you connected. With cutting-edge technology and exceptional service, we provide reliable telecom solutions tailored to your needs.

Kroi i Bardhe nr 30, Prishtine 10000, Kosove

Mon - Fri (9 am to 6 pm CET)

Contact Info


Do you Have Any Questions

We are committed to providing our customers with exceptional service while offering our employees the best training.

VoIP is a technology that allows users to make voice calls over the internet instead of using traditional telephone lines.

VoIP converts voice signals into digital data packets, which are transmitted over the internet and reassembled at the receiving end as voice.

Benefits include cost savings, flexibility, scalability, advanced features, and integration with other business applications.

A SIP trunk is a virtual connection that enables VoIP calls to be made and received over the internet using the SIP (Session Initiation Protocol) standard.

SIP trunks use the internet to transmit calls, whereas traditional phone lines use physical copper lines.

To set up a SIP trunk, you need an internet connection, an IP-enabled PBX system or VoIP gateway, and a SIP trunking service provider.

Yes, most SIP trunking providers offer number porting services, allowing you to keep your existing phone numbers.

Advantages include cost savings, scalability, flexibility, geographic flexibility, and advanced features.

SIP trunking can be highly reliable when configured properly and supported by a reliable internet connection and service provider.

SIP trunking can be secured using encryption, firewalls, and other security measures to protect against unauthorized access and eavesdropping.

Bandwidth requirements vary depending on the number of concurrent calls and codec used, but typically, a minimum of 100 kbps per call is recommended.

Yes, SIP trunking can support fax, video conferencing, and other data services using protocols such as T.38 for fax over IP.

Some SIP trunking providers offer failover options to reroute calls to alternative destinations or mobile devices in the event of an internet outage.

Yes, SIP trunking can integrate with most IP-enabled PBX systems and legacy phone systems using VoIP gateways or adapters.

Setup times vary depending on the provider and complexity of the installation but can typically be completed within a few days to a week.

Yes, SIP trunking can support international calls, often at significantly lower rates compared to traditional phone services.

Yes, SIP trunking is subject to various regulations, including emergency service requirements, number portability, and compliance with local telecommunication laws.

Most SIP trunking providers offer technical support and customer service to assist with setup, configuration, troubleshooting, and ongoing maintenance.

Yes, SIP trunking supports a wide range of advanced calling features, including caller ID, call forwarding, voicemail, auto attendant, and more.

Quality of service can be ensured by choosing a reputable provider, monitoring network performance, optimizing bandwidth, and implementing quality of service (QoS) measures.